Track your request
Use the request number from your SMS and the phone number you paid with.
Have an account? Sign in to see all your requests.
Use the request number from your SMS and the phone number you paid with.
Have an account? Sign in to see all your requests.
item(s)
Add services to get started
KYC verification pending
Some services need your ID documents. You can still pay now and upload them later.
No account needed — just your phone number.
Your money is held safely in escrow. Funds release only when you approve the completed work.
Held in escrow until you approve the completed work
It's your ID here — we'll send the payment prompt and updates to it.
This number has an eServiz account.
Enter your M-Pesa PIN to pay .
Waiting for confirmation · s
Current Balance
Enter your Safaricom number. You'll receive an STK push to authorize.
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Price
Handled by
Est. Time
Payment is held in escrow and only released after you approve the completed work.
You can browse and add services to your cart now. To complete checkout, we need to verify your identity — it's required by law and keeps everyone safe.
Your documents are encrypted and only used for identity verification. We never share them with third parties.
Upload clear photos or PDF scans. Max 5MB each.
We verify documents within 24 hours. You'll be notified by email.
Your payment is safely held in escrow while our team gets to work.
What happens next
Identity verified
Your KYC documents are on file
Payment held in escrow
Funds stay secure until you approve the work
Assigning to a civil servant or broker In progress
We're matching your request to the closest qualified worker
You approve → payment released
We'll notify you when the work is done
You can track progress, upload documents, or chat with your assignee from My Requests at any time.
Questions? Contact support@eserviz.africa